Terms of service

YOU ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS AND THE PRIVACY POLICY HEREIN WHEN ACCESSING AND USING OUR WEBSITE. PLEASE DISCONTINUE YOUR ACCESS IMMEDIATELY IF YOU DO NOT AGREE TO ANY OF THE TERMS AND CONDITIONS HEREIN.

DISCLAIMER AND LIMITATION OF LIABILITY

1. The information, materials, representation, graphics, images, video, sound, music, text (“Information”) in relation to the products (“Products”) offered and displayed in or through our website (“Website”) are provided by us or our suppliers (“Suppliers”), or from the websites of the Suppliers or other parties linked to or with the Website (the “Linked Websites”) which we have no control of, on an “As is” and “As Available” basis. We do NOT warrant or guarantee the accuracy, adequacy, reliability or completeness of the Information. We expressly disclaim any liability for errors or omissions in the Information in the Website and the Linked Websites to the extent allowed by the applicable laws. We do NOT endorse any content provided in the Linked Websites.

2. We do NOT give and DISCLAIM any implied, express or statutory warranty, or warranty of any kind, regarding the Information or the Products, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality, fitness for a particular purpose, uninterrupted access or transmission and freedom from computer virus.

3. We shall NOT be liable for any damages, loss or expenses arising from or in connection with any access, use, interruption in access or use, or the inability to access or use, of the Website, the Linked Websites or the reliance on any contents or Products shown on the Website or the Linked Websites, including but not limited to any direct, indirect, special, or consequential damage or economic loss.

4. We shall NOT be liable for any delay or failure in performance and delivery resulting directly or indirectly from acts of nature or causes beyond our reasonable control including, without limitation, failure of the Internet, computer equipment, telecommunication equipment or other equipment, electrical power failure, strikes, labour dispute, shortage of labour or materials, fires, floods, storms, explosions, acts of God or delay or non-performance by third parties.

5. Nothing in the Website is intended to be or shall be deemed or treated as our endorsement, approval or recommendation of any Products.

6. In any event we shall NOT be liable to you for any amount over the total billing amount of the order paid by you.

NO ADVICE

7. You understand and agree that nothing displayed or provided in or being accessible from the Website is intended to be or shall be deemed or treated as specific advice or recommendations for you, and you should not rely upon them on such regards. You agree that you will rely solely on the advice of your medical doctors in relation to the use of any medical or health Products.

8. You agree that you will not use any Information displayed or provided in or being accessible from the Website for diagnosing, treating, curing or preventing a health problem.

PRODUCT INFORMATION

9. We may change, vary, modify, update and/or delete the Product or the Information on the Website from time to time without any prior notice. In such cases, the Products and the Information will be effective immediately after their display on the Website, except if they are due to clerical or technical errors or mistakes for example in copying and data transmission.

COPYRIGHT AND TRADE MARK NOTICE

10. The copyrights and trade marks in relation to the representation of the Products and the content in the Website including any logos, text, graphics, icons, images, photographs, video, sound, music, data, software, and the compilation and arrangement thereof (the “Content”) belong to us or our Suppliers. No display or use of any copyrighted materials or trade marks in the Website should be construed as granting to you any license or rights to use any copyrighted materials or trade marks by the owners of the copyrighted materials or trade marks by implication, estoppel, or otherwise.

11. You shall not copy or use any copyrighted materials, trade marks or any portion of the Content in the Website without the express written consent of the corresponding copyright, trade mark or Content owners.

RIGHTS OF USE

12. You agree to abide by all applicable laws and regulations and are solely responsible for all your acts or omissions, including in providing any information when using this Website.

13. In accessing or using the Website, you have no rights or authorization to, and agree not to:-

a. create a false or misleading identity of a user to use the Website.

b. interfere with the use and enjoyment of the Website by another user.

c. gain or attempt to gain unauthorized access to the Website or other accounts, computer systems or networks in connection with the Website.

d. download, copy, republish, redistribute, reuse any portion of the Content or the Website except for viewing the Website;

e. re-format, frame or enclose any portion of the Content or the Website onto another website or for any purposes;

f. modify the Content to create derivative works based on any Content;

g. create hyperlink to the Website for any commercial use whether by yourself or others;

h. adopt or collect any Information or any portion of the Content for commercial use whether by yourself or others;

i. collect, gather, extract any information or data, including but not limited to email addresses, account name, passwords, contact and personal information from the Website you have no rights or entitlement to by any information or data extracting or gathering software or tools or otherwise;

j. access the Website other than for your own personal use;

k. access the Website in any unlawful manner or in any manner that will damage, disable or interfere with the function of the Website or our services;

l. transmit or upload any materials to the Website which contain software viruses or programs for damaging, disabling, interrupting or limiting the function of the Website or any software, hardware or telecommunication equipment related thereto.

Any breach of the Terms and Conditions herein shall immediately terminate any license of rights for you to access the Website.

14. We reserve our rights to demand you to remove any hyperlink to the Website or unauthorized use of the Content on the Internet, or cease any use of information or data extracting or gathering software or tools on the Website, while you shall immediately remove such link, Content and cease using such information or data extracting or gathering software or tools upon receiving our demand.

INDEMNITY

15. You agree to indemnify us against any loss, damages or costs incurred in any action arising from or incidental to your unauthorized use of the Website or breach of the Terms and Conditions herein.

COMMUNICATIONS AND NOTICE

16. You agree to receive communications from us through the email you provided. You agree to receive any communications from us which may serve as a notice to you by way of email or by posting the notice on the Website, in addition to any other ways of service allowable under the applicable laws.

PRIVACY

17. Please refer to our Privacy Policy at: https://zuelligpharma.com/privacy-policy  (which form part of these Terms and Conditions) regarding the use of the personal information and data we collect from you, if any.

GOVERNING LAWS AND JURISDICTION

18. You agree that the Terms and Conditions will be governed by the laws of the Hong Kong Special Administrative Region, and are under the exclusive jurisdiction of the Hong Kong Courts.

MISCELLANEOUS

19. By accessing the Website, you agree to be bound by the above disclaimers and Terms and Conditions, and the updated version being revised from time to time, in relation to the use of the Website. Your continuing use of the Website after such revision shall constitute your agreement to the revised Terms and Conditions. You should visit this page regularly to view the current version of the binding Terms and Conditions.

20. If for any reason a court finds any provision or portion of these Terms and Conditions to be unenforceable, the remainder of these Terms and Conditions will continue to be in full force and effect.

21. These Terms and Conditions are provided in English and Chinese versions. If there is inconsistency between the English and Chinese versions, the English version shall prevail.

ZUELLIG PHARMA LIMITED
Dated: 5 September 2025